Hello, I’m Wendi Cagni, owner of Cagni Practice Advisors. Prior to starting my consulting firm, I gained nearly 30 years of experience managing front office operations for dental practices across the Pittsburgh region and beyond. During that time, I developed a proven track record of delivering results including:
· Level 5 certified software trainer for Dentrix and Easy Dental. 15 years of traveling thru the tristate area and training team members.
*Care Credit Program Advisor for 7 years. Traveled to offices to train them about how CareCredit works and the benefits of offering CareCredit to their patients in the office and how it benefits the office.
*Dexis Imaging Instructor. Traveled and trained offices on Dexis Imaging Software.
*Managed several dental practices. Increased production and collection. Implemented different strategies to ensure maximum efficiency.
In 2014 I started Cagni Practice Advisors to leverage my experience to help dental practices increase revenue and operate more efficiently. I focus on maximizing collections, streamlining processes and training staff. In addition to making my clients more profitable, by working with them, I free up their full-time office staff to focus on the customer and their experience.
I work with my clients in the following ways:
· Accounts Receivable – I analyze accounts receivable, handle denied claims, and manage the interface with insurance providers. Post all insurance payments and any necessary adjustments.
· Database Management
· Training and Process Improvement – I train staff in software including Dentrix, Dentrix Ascend and Easy Dental and help to implement procedures and processes to improve office efficiency.
· Problem Solving – I work closely with office staff to identify and resolve billing, accounts receivable and patient account issues.
I’m passionate about working with dental practices to make their offices operate more efficiently and smoothly and to improve their bottom line.
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